Featured Products
*$20 Mail-In Rebate and $10 Instant Rebate* Black CoolMax 600W ATX12V v2.0 Computer Power Supply, SLI Ready, Support SATA, PCI-E, Model: CXI-600B
*$20 Mail-In Rebate and $10 Instant Rebate* Black CoolMax 600...
Only $69.99

Black Cooler Master HAF 922 ATX Mid Tower Computer Case RC-922M-KKN1-GP, w/ 200mm Fan
Black Cooler Master HAF 922 ATX Mid Tower Computer Case RC-92...
Only $99.99

AZiO SATA HDD Docking Station, eSATA and USB 2.0, for all 2.5in and 3.5in SATA Hard Drives, Model: ADP-SU33
AZiO SATA HDD Docking Station, eSATA and USB 2.0, for all 2.5...
Only $19.99

Guillemot Hercules Classic Silver/Black Web Camera 4780465, USB Interface
Guillemot Hercules Classic Silver/Black Web Camera 4780465, U...
Only $12.99

Black SilverStone FT-01-BW Aluminum ATX Mid-Tower Uni-body Computer Case, w/ Window.
Black SilverStone FT-01-BW Aluminum ATX Mid-Tower Uni-body Co...
Only $199.99

In Win AMMO 2.5in SATA to USB 2.0 External Hard Drive Enclosure, RFID Technology
In Win AMMO 2.5in SATA to USB 2.0 External Hard Drive Enclosu...
Only $26.99

Enter keyword(s):

Home >> Cases & Fans  >> Resources - Cases >> 

Troubleshooting Tips for Cases and Power Supplies

You are encouraged to make links to this article from your website and tell your friends

The following advises are based on many years of experience. They are provided as a free service to our customers and visitors. However, Directron.com is not responsible for any damage as a result of following any of these tips. You are welcome to distribute these guides free to your friends and associates for personal usage as long as Directron.com is clearly identified as the source. Use of these guides without written permission by Directron.com on business web sites and/or for commercial purposes is strictly not allowed.

  • The most important part of a computer case is its power supply. Unfortunately, it's also the part that has most of the problems for a case. There are two situations when a new power supply may appear dead on arrival (DOA) when they are actually working as described below:

  • Most cases and power supplies these days are made and tested in China and other Asian countries where 220V electricity is used. Desktop computer power supplies do not switch the power voltage automatically. (Most notebook computers do!) If the factory forgets to turn the manual switch back to 110V for the North American market after testing, the power supply would appear DEAD if you use on a 110V-outlet. Therefore, always check the voltage setting on the back of a new power supply FIRST if it appears dead.

  • Do not expect an ATX power supply to work by simply plugging the power and turning on the switch. ATX power supplies are soft-switched on and off by the motherboard and BIOS. Therefore, you must plug it to a working motherboard with a working microprocessor, memory and video card to work. If your computer does not turn on after you turn on the power switch, it may not necessarily mean a dead power supply. The problem might be with the motherboard, microprocessor, memory or video card instead. You must examine all these components to isolate the problem.

  • The most effective technique to tell if a power supply is causing any problem is to use a different one to see if it solves the problem. If everything works with a different power supply, then the new power supply is most likely the troublemaker. Alternatively, you can plug the new power supply to an existing, working computer to see if it works there.

  • Computer cases are highly modular. If your computer case is still under warranty, you don't have to send the entire case back if only one part of it is defective. For instance, send only the power supply back for exchange if only power supply is dead. The same is true for the face panel and cover. This would save you quite a bit of shipping and sometimes downtime.

  • More than 70% of all computer problems are related to cabling and connections. Ensure that you all the power plugs are connected firmly, including power connections to your motherboard and all the drives.

  • Make sure the cooling fan inside the power supply is working all the time. Reach out to feel the fan behind your case often. Clean the fan if necessary. If your case feels warmer than room temperature, check the power supply fan first. Most power supply fans are difficult to replace. You are better off to replace the entire power supply since the new one comes with a brand-new warranty.

  • Before ATX form factor became popular, the compatibility between a power supply and a specific motherboard could be problematic. However, this problem nowadays does not happen very often any more.

  • The rest of a case is mostly mechanical. You should be able to find a way to get around most of the problems if you are mechanically inclined.

    If a problem persists, please search for a solution or post a question in our tech support forum in our Help Desk.

    If you find this article useful, please create a link to it from your website or tell a friend about it. If you have any comments or suggestions about this article, please email information@directron.us

    | Other "How to build & Troubleshoot" | Assemble a System | Hard Drive | Monitor|
    |Video Card | Sound Card | Motherboard | Network Card | Fax/Modem |
    | Case/Power Supplies | Small Network | Maintain a System | Go to Top |
    | Home | Help Desk | Other Resources |
    Copyright ?1997-2001 Directron.com. All rights reserved




  • Customer Feedback through Yahoo!
    Join our Newsletter

    Shipping Policy Customer Services Payment Policy
  • Est. Shipping Cost
  • Time-in-Transit Map
  • FAQ - Shipping
  • Top Reasons for Delays
  • UPS, FedEx, Postal Office
  • Walk-in Sales
  • APO/FPO Shipping
  • International
  • Tracking Orders
  • Return Rates
  • Store Statistics
  • Customer Satisfaction
  • Account Applications
  • Frequent Errors
  • FAQ-Services
  • FAQ-Tech Support
  • Newsletter
  • Order Status
  • Credit Card via Phone
  • Purchase Order
  • Prepay, PayPal
  • Resellers
  • Corporate
  • Schools, Government
  • Terms & Conditions
  • Price & Tax
  • FAQ-Payment
  • Top Brands
    Abit, Acer, AMD, Antec, AOpen, Asus, ATI, Biostar, Buffalo, Cooler Master, Corsair, Creative, Dell, D-Link, Enermax, FSP, Gigabyte, Hauppauge, HP, Intel, InWin, Kingston, Lenovo, Lian-Li, Linksys, Lite-On, Logisys, Logitech, Maxtor, Microsoft, MSI, Mushkin, Netgear, OCZ, Seagate, Shuttle, Sony, SuperMicro, ThermalTake, Vantec, ViewSonic, Western Digital, XFX, Zalman.

    Have a question about our products, services or technical issues?
    Find the answer instantly! Type your question or key words in English:
                
                 (Recommended for finding a product in our web store or FAQ pages).
                
                (Recommended for sales, tech-support, & CS questions).
                 Advanced Search in HelpDesk
    95% email/ phone questions already have answers on our web site.
    Please check the answer online before calling or e-mailing.

    Directron.NET- Help Desk Directron.ORG - Resources Short Cuts
  • Sales Support
  • Tech Support
  • Knowledge Base
  • Customer Service
  • Open Forums
  • How to Choose?
  • FAQs, Glossary
  • BYO
  • Installation
  • How to Upgrade?
  • Troubleshooting
  • Drivers
  • Top Sellers
  • New Products
  • Future Products
  • Quiet Computers
  • Water Cooling
  • Overclocking
  • Case Painting
  • Copyright (c) 1997-2009 Directron.com, Inc., Houston, Texas
    Buy - Sell - Trade - Build - Repair - Upgrade - Help - Troubleshoot - Shopping
    Computers - Laptops - Servers - Hardware - Parts - Software - Peripherals - Services
    High Quality - Low Prices - Discount Shop - Large Selection - Free Products - Fast Shipping
    Affiliates: Dallas Computer Store - San Antonio Computer Store - K12 Education Computer Systems
       My Cart

    Enter Order #:
     

    Similar Items
    Black NZXT BETA EVO Classic Series ATX Mid-Tower Computer Cas...
    Only $44.99

    GIGABYTE GA-P55-UD5 Intel LGA1156 ATX Motherboard, Intel P55,...
    Only $199.99

    Acer Aspire 1410-8414 11.6in WXGA Laptop LX.SA90X.059, Intel ...
    Only $429.99

    Black MSI Wind Top AE1900-09SUS All-in-one PC 9S6-6638-75S, 1...
    Only $469.99

    Sparkle SX98GT512D3G-VP GeForce 9800GT 512MB PCI Express 2.0 ...
    Only $89.99

    PowerColor AX5770 1GBD5-MDH Radeon HD5770 1GB PCI Express 2.0...
    Only $166.99

    Winsis WB-27 Steel ATX Mid Tower Computer Case, 3x 5.25in bay...
    Only $34.99

    Black Logisys Enhanced SOHO Computer Case CS305, w/ 480W Powe...
    Only $28.99

    Kingston SSDNow V Series 128GB 2.5in SATA II MLC Internal Sol...
    Only $229.99

    Kingston SSDNow V Series 64GB 2.5in SATA II MLC Internal Soli...
    Only $129.99

    Black Lite-On iHAS324-08/09 24X SATA DVD Burner, 8X DVD+RW, 6...
    Only $28.99

    G-Cube Black ChatRoom 2.4GHz Wireless Optical Mouse, Model: G...
    Only $24.99

    G-Cube Peace 2.4GHz Wireless Optical Mouse, Model: G7H-60P...
    Only $24.99

    Canon imageCLASS MF4350D Monochrome Laser MFC Printer 2711B00...
    Only $199.99

    Seagate Barracuda 7200.12 SATA 3Gb/s 3.5-inch 1TB Internal Ha...
    Only $83.99

    Earsaver Home 1X3 - AMD Phenom II X3 705e Processor, 4GB Mush...
    Only $484.99

    *$10 Mail-In Rebate* Kingwin 850W ATX12V / EPS12V Computer Po...
    Only $119.99

    Black Logitech Performance Mouse MX, Darkfield Laser Tracking...
    Only $89.99

    Zalman CNPS10X Extreme CPU Cooler, for Intel Socket 1366/775 ...
    Only $58.99

    AMD Athlon II X3 435 Rana 2.9GHz 2000MHz Socket AM3 Tri-Core ...
    Only $89.99

    Guillemot Hercules Series 2.0-channel Stereo Speaker 5W(RMS) ...
    Only $12.99

    Acer Veriton VX270-ED5300C Desktop System PS.V740Z.024, Intel...
    Only $344.99