About Us Contact Us Order Status & Tracking Register & Log In My Cart
Computer Hardware PCs & Barebones Laptops Tablets Electronics Software Tools Deals
Browse Top Categories
Special Offers
Info

Featured Products
*Free Economy Shipping* iView CyberPad iView-788TPC 7in 8GB Tablet Quad Core 1GB RAM Android 4.2
*Free Economy Shipping* iView CyberPad iView-788TPC 7in 8GB T...
Only $52.99

Mushkin Blackline 16GB (2x8GB) 240-Pin DDR3 1600MHz (PC3-12800) Dual Channel Kit Desktop Memory 997112, 9-9-9-24, 1.35V, w/ Ridgeback Heatsink
Mushkin Blackline 16GB (2x8GB) 240-Pin DDR3 1600MHz (PC3-1280...
Only $135.99

vitalASC KB10KA-S Ultra Slim Bluetooth 3.0 Keyboard, for iPad, iPhone and Other Mobile Devices
vitalASC KB10KA-S Ultra Slim Bluetooth 3.0 Keyboard, for iPad...
Only $18.99

Logitech 920-003402 Keyboard Case for iPad 2 Wireless Keyboard, Refurbished
Logitech 920-003402 Keyboard Case for iPad 2 Wireless Keyboar...
Only $19.99

Home >> 


Contact Us




For any questions, you can contact us via email or call us at our Toll Free number at 1-888-582-1834 or for Houston locals at 713-773-9898.

Customer Service: Monday - Friday: 9:30am - 5:30pm
Tech Support: Monday - Friday: 9:30am - 5:30pm

Walk in Ordering (order not yet placed):                   :

Monday - Friday: 9:30am - 5:30pm

Order Pickup (order placed online):

Monday - Friday: 9:30am - 6:00pm

Saturday: 11am - 4pm

Warehouse:

Monday - Friday: 9:00am - 6:00pm

You can also contact us via live chat with Google Hangouts by connecting with our customer service on Gmail at:

More contact information below:


Order Status:

There are several ways to find out the status of your outstanding orders:

(1) Check your email for shipping confirmation;
(2) Track your order with your order number or email address.
(3) If you have Yahoo ID, you can check the status of your order at http://myshopping.yahoo.com (Note: except RMA / RFC / SDR / ODR)



Product Returns, Discrepancy and Shipping Damage

To return merchandise or make a discrepancy or shipping damage claim, you must fill out the respective form online.

  • Return Merchandise Authorization (RMA) Under Warranty
  • Return Product for Credit/Refund (RFC)
  • Order Discrepancy Report (ODR) Form
  • Shipping Damage Report (SDR) Form

    Please follow instructions on these pages carefully.


    Other Contact Info

  • By Mail and Shipping:
    Directron
    10402 Harwin Drive
    Houston, Texas 77036, USA

    Driving directions

    fleurop gutschein


    Tech Support / Customer service are not available on Saturday. If you need assistance during the weekend please send us an email and we will get back to you as soon as possible. If you need to make a return, please use our online forms for RMA or RFC.

  • By Phone:
    Toll Free Number: 1-888-582-1834
    Sales/Phone Orders: 713-773-9898
    Customer Services: 713-773-3636 x1500
    Technical Support: 713-773-3636 x1700

  • By FAX:
    281-754-4142 (Account application form and purchase orders)
    713-773-9393 (General sales inquiry and quote request)
    281-754-4965 (Order changes & verification to existing orders)
    281-754-4959 (Customer service)

  • By E-Mail:














  • Customer Feedback through Yahoo!
    Join our Newsletter

    Shipping Policy Customer Service Payment Policy
      Tracking Orders
      Est. Shipping Cost
      Time-in-Transit Map
      FAQ - Shipping
      Top Reasons for Delays
      UPS, FedEx, Postal Office
      Walk-in Sales
      APO/FPO Orders
      International
     
      Return Policy
      Statistics
      Satisfaction
      Account Applications
      Frequent Errors
      FAQ-Services
      FAQ-Tech Support
      Newsletter
      Order Status
     
      Credit Card via Phone
      Purchase Order
      Prepay, PayPal
      Resellers, VARs
      Corporate/Business
      Educational Government
      Terms & Conditions
      Price & Tax
      FAQ-Payment
     
    Directron.NET- Help Desk Directron.ORG - Resources Short Cuts
      Sales Support
      Tech Support
      Knowledge Base
      Customer Service
      Open Forums
      Advanced Search of Help Desk
      How to Choose?
      FAQs, Glossary
      BYO
      Installation
      How to Upgrade?
      Troubleshooting
      Top Sellers
      New Products
      Quiet Computers
      Water Cooling
      Overclocking
      Case Painting
     

    Directron Facebook Directron Twitter Directron Google+ Directron RSS Feed Directron YouTube Directron Newsletter Sign Up

    Rated 5-Star by Customers thru Yahoo! BBB Online Reliability Program Directron BizRate Ratings




    Copyright (c) 1997-2015 Directron.com, Houston, Texas. Prime Systems
     


    Related Sections
    *Free Ground Shipping* Lenovo 20D9S00000 ThinkPad 11e 11.6in ...
    Only $319.99

    Antec ISK 300-150 Mini-ITX Desktop Case, w/ 150W PSU and 80mm...
    Only $69.99

    Ark Technology mATX Computer Case GM05, 2 x 5.25in Bays, Fron...
    Only $25.99

    Iview-920TPC 9in 8GB Tablet (White), Cortex A9 Dual Core CPU,...
    Only $68.99

    *Free Economy Shipping* iView CyberPad iView-788TPC 7in 8GB T...
    Only $52.99

    LG 19M37D-B 19in Smart Energy LED Monitor, 5ms, 1366 x 768, 1...
    Only $89.99

    LG 23MP57HQ-P 23in IPS MultiTasking LED Monitor, 5ms, 1920 x ...
    Only $149.99

    LTS 1/3in Sensor HD 1080P Bullet TVI Camera CMHR9923DW, 2.8-1...
    Only $159.99

    Iview Dual-Clone 2-Bay Docking Station for 2.5in/3.5in SATA ...
    Only $24.99

    NZXT S340 CA-S340MB-GB Steel ATX Mid-Tower Case (Black/Blue),...
    Only $65.99

    Winsis WT-02 Mini-ITX Computer Case, 1x 5.25in Bay, w/ 250W T...
    Only $36.99

    HP QJ620A2 Compaq L220w 22in LCD Monitor, 1680 x 1050, 5ms, ...
    Only $93.99

    Black ASUS 20in Wide Sreen LED Computer LCD Monitor VE208T, 2...
    Only $124.99

    X-MEDIA 3.5in USB2.0/eSATA to SATA Aluminum HDD External Encl...
    Only $15.99

    Raspberry Pi 2 Model B, 900MHz Quad-Core ARM Cortex-A7 CPU, 1...
    Only $39.99

    CoolerMaster SGB-3010-KKMF1-US Storm Devastator Keyboard and ...
    Only $29.99