Visit and Explore Our New and Improved Website!
About Us Contact Us Order Status & Tracking Register & Log In My Cart
Computer Hardware PCs & Barebones Laptops Tablets Electronics Software Tools Deals
Browse Top Categories
Special Offers
Info

Featured Products
Mushkin Blackline 16GB (2x8GB) 240-Pin DDR3 1600MHz (PC3-12800) Dual Channel Kit Desktop Memory 997112, 9-9-9-24, 1.35V, w/ Ridgeback Heatsink
Mushkin Blackline 16GB (2x8GB) 240-Pin DDR3 1600MHz (PC3-1280...
Only $95.99

vitalASC KB10KA-S Ultra Slim Bluetooth 3.0 Keyboard, for iPad, iPhone and Other Mobile Devices
vitalASC KB10KA-S Ultra Slim Bluetooth 3.0 Keyboard, for iPad...
Only $15.99

Logitech 920-003402 Keyboard Case for iPad 2 Wireless Keyboard, Refurbished
Logitech 920-003402 Keyboard Case for iPad 2 Wireless Keyboar...
Only $15.99

Home >> Discounts | Services >> Professional Services >> 

Dell Computer Repair/Upgrade Services - Laptops and Desktop Computers


Dell Computer Repair/Upgrade Services - Laptops and Desktop Computers


We like to keep our Dell end-user customers happy!

Have a Dell computer/laptop problem? Can't wait to ship it out for a fix? No problem. We are a full-service computer shop conveniently located in Southwest Houston. Our address is 10402 Harwin Drive, near the corner of Harwin and West Beltway 8/Westpark Toll Road.

fleurop gutschein


Visit our directions page for more detailed directions on how to get to us.

Things to know before your visit:
While it isn't necessary to give us a call before you visit, it is helpful. Please let us know you're coming by so we are aware and/or advise you over the phone to possibly save you a trip. Some issues are easily handled by phone, unless it's actual hardware service that needs attention.

Contacting us:
If you have a question about our services, please email or contact us at 713-773-9898 x1700.

  • (1) A flat fee of $99 applies for any required diagnostics. In the event a repair is requested the diagnostic fee is waved and applied fully towards any repair labor charges. For most repairs, this fee covers all charges other than parts.
  • (2) How fast we can get a repair job completed depends on the kind of Dell product you have, the complexity of the problem, and availability of parts. We will keep you informed every step of the way.
  • (3) An estimate for the actual cost to fix a problem is just an estimate. The actual cost may be higher or lower.
  • (4) We do only limited services and repairs on printers, monitors, and other peripherals. Most of these products are difficult and costly to fix. We will let you know if we run into issues, and can help suggest options or help you purchase a new computer (we sell them too!).
  • (5) If special parts are needed from the manufacturer, or an extra waiting time will be required, we will let you know. We will inform you of the cost of the special parts before purchasing them for you. Once purchased, such specially ordered parts are not refundable.
  • (6) Sorry we do not provide free warranty services on behalf of the Dell at this time. If your computer is still under manufacturer warranty, please contact your manufacturer for services. If you are unsure if your Dell is under warranty, please check with Dell. All non-warranty services are charged at the time of diagnosis and payment rendered at the time of services unless otherwise agreed upon.
  • (7) We can fix most common problems on laptops such as system configuration, battery replacement, hard drive problems, and memory problems. We can even fix most laptop motherboard issues and screens. However, if a problem comes up and the feasible solution is to buy a replacement computer we will let you know. We will cover all possible options, to the best of our ability.
  • (8) Dell is a registered trademark of Dell Computer Corp. Directron.com is not associated with Dell. Directron.com is capable of fixing most branded systems on the market; however is not an authorized warranty service center for Dell. If you think your computer is still under warranty, we strongly suggest you to contact Dell first.


Why choose Directron?
We are one of the longest running and largest computer resellers in Houston. We have been repairing, upgrading and servicing Dell (and other brand) laptops, and desktop computers for over 20 years. We are a system integrator as well, we build our own! Our certified, professional technicians are hobbyists / enthusiasts as well, having built their own machines, they also have years experience in the field.

The Directron Difference!
  • (1) We are local, we're your neighbor, we are Houston Proud.
  • (2) We have a human face you can talk to. We even have a very nice waiting area for you to wait for us to fix your computers.
  • (3) We can provide services right away without countless phone calls and waiting. We are responsive, and even provide emergency services. You don't need to jump through many hoops before getting what you need.
  • (3) We do our own services. We do not depend on third parties with whom we may have never met.

We service most Dell desktop and laptop lines, just ask. We carry a wide range of Dell-compatible parts for upgrades and/or replacements such as hard drives, memory, battery, and CPUs - all at discounted prices.

We can also upgrade your Dell computers by adding more memory, upgrading to a larger hard drive, adding more cooling devices to make your system to run cooler, and upgrading to a more powerful video card. We also provide modification services to add lights to your system.



Customer Feedback through Yahoo!
Join our Newsletter

Shipping Policy Customer Service Payment Policy
  Tracking Orders
  Est. Shipping Cost
  Time-in-Transit Map
  FAQ - Shipping
  Top Reasons for Delays
  UPS, FedEx, Postal Office
  Walk-in Sales
  APO/FPO Orders
  International
 
  Return Policy
  Statistics
  Satisfaction
  Account Applications
  Frequent Errors
  FAQ-Services
  FAQ-Tech Support
  Newsletter
  Order Status
 
  Credit Card via Phone
  Purchase Order
  Prepay, PayPal
  Resellers, VARs
  Corporate/Business
  Educational Government
  Terms & Conditions
  Price & Tax
  FAQ-Payment
 
Directron.NET- Help Desk Directron.ORG - Resources Short Cuts
  Sales Support
  Tech Support
  Knowledge Base
  Customer Service
  Open Forums
  Advanced Search of Help Desk
  How to Choose?
  FAQs, Glossary
  BYO
  Installation
  How to Upgrade?
  Troubleshooting
  Top Sellers
  New Products
  Quiet Computers
  Water Cooling
  Overclocking
  Case Painting
 

Directron Facebook Directron Twitter Directron Google+ Directron RSS Feed Directron YouTube Directron Newsletter Sign Up

BBB Accredited Business with an A+ Rating

Copyright  1997-2016 Directron.com, Houston, Texas. Prime Systems
 


NEW Site Link
AOC e2260Swda 21.5in Slim Design 16:9 LED LCD Monitor (Black)...
Only $125.99

LG 23MP57HQ-P 23in IPS MultiTasking LED Monitor, 5ms, 1920 x ...
Only $149.99

HP ProDisplay P201m 20in LED LCD Monitor C9F73AAEXCESS, 1600 ...
Only $76.99

Belkin F9K1106 Dual-Band Wireless Range Extender, 4 x LAN Por...
Only $14.99

TDK 77000021822 Glow in the Dark SP80 Smartphone Active Headp...
Only $3.99

Lenovo ThinkPad Yoga 12.5in Notebook 20CD00AVUS-RB (Black), I...
Only $579.99

*Free Ground Shipping* Refurbished: Dell BELL8-Pro81-REFA Ven...
Only $125.99

*Free Economy Shipping* SanDisk Z400s SD8SBAT-256G-1122 2.5in...
Only $75.99

*Free Economy Shipping* PNY P-FD64GCOMB-GE Compact Attache 64...
Only $17.99

*Free Economy Shipping* Samsung 850 EVO-Series MZ-75E250B/AM...
Only $109.99

Iview SupraPad i-1000QW 10.1in 16GB Tablet PC with Keyboard C...
Only $109.99

ILY 7 Targets 24x DVD/CD Duplicator...
Only $299.99

Antec P280WW White Mid Tower Case LIMITED EDITION, Front USB3...
Only $105.99

Scosche RH600W 3.5mm On Ear Headphones, White...
Only $19.99

Logitech M317c Wireless Optical Mouse 910-003906, 1000 dpi, ...
Only $9.99

Acesonic DGX-213 HDMI Multi-Format Karaoke Player with 4X CDG...
Only $109.99