Frequently Made Errors
The following is a list of frequently made errors. We list them here to help you avoid them. We are trying to improve our site to make it harder to happen.
The Billing and Shipping addresses are reversed. There are two order pages. The first one is for shipping address. Always enter the shipping information first.
Wrong shipping methods requested for Alaska, Hawaii, Puerto Rico, and international addresses. Only UPS Second Air, FedEx 2Day, and USPS Priority Mail deliver to these addresses. If the wrong shipping method was chosen, we'll have to contact customers to inform the change in shipping method, which may delay your order.
Wrong shipping methods requested for APO/FPO addresses. Only US Postal Services ship to APO/FPO addresses. If the wrong shipping method was chosen, we'll have to contact customers to inform the change in shipping method, which may delay your order.
UPS 2nd Day Air or Next Day Air shipping methods are chosen for addresses within one day distance for UPS Ground. Although not guaranteed by UPS, UPS Ground delivers to most Texas and some portions of Louisiana in one day. You may choose the UPS Ground shipping method to save some money.
UPS 2nd Day Air or Next Day Air shipping methods are chosen with Prepay payment method. Well, this is really not an error. However, if you are in a hurry to get your products shipped to you, you may not want to choose the Prepay or Purchase Order payment methods. We'll have to wait for your payment check or PO to show up and clear before shipping, which may be a few days after you place your order.
The billing address and zip code do not match those on your credit card record. If the address or zip code does not match your record from your credit card company, we'll contact you to verify the information, which may delay your order.
Wrong e-mail address entered. Please double check your e-mail address entry. If there is an error, you won't receive your e-mail confirmation for your order or shipment.
Wrong Info Entered When Trying Online Tracking: Enter only the numeric order number. Delete the words "Enter your order number." You must have the exact order number entered for the tracking system to work.
CPU and motherboards ordered do not match. PIII goes with Slot 1 motherboards, Celeron PPGA with Socket 370, and AMD with Super Socket 7. Even more confused? Please visit the How to Choose a Motherboard section for more information.
Assuming 2% Discount for Repeated Customer is Automatic: It's not. Customer must add this item online to claim it, unless there is a problem on our server