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| Home >> Resources | Support >> Manufacturer FAQs >> FAQ - Hewlett Packard >> |
Frequently Asked Questions about HP Printer| FAQ-Intel | FAQ-Logitech | FAQ-ViewSonic | FAQ-Kingston Memery | FAQ-Viking Memery | | FAQ-Western Digital | FAQ-Seagate | FAQ-Maxtor | FAQ-VIA | FAQ-3COM | | FAQ-ACER | FAQ-HP | FAQ-Creative | HP DeskJet and Professional Series Color Printers - Windows NT Systems Using NTFS will Allow Administrators to Print but Users Cannot ISSUE: Windows NT 4.0 and Windows NT 4.0 Terminal Server systems using the New Technology File System (NTFS) will allow system administrators to print, but users cannot print. Users will get errors like general protection fault in SPOOLSS, the driver is corrupt, or error messages from Dr. Watson. NOTE: Windows Terminal Server (WTS) is an NT 4.0 variant that allows the server to run in a multiple-user mode. With WTS, the users are clients on Windows machines that have a graphical window open to the server. This environment allows multiple Windows machines, which may be low-end hardware machines running various Windows versions, to run NT applications from the server. CAUSE: Windows NT 4.0 and WTS have the ability to control access to the hard drive by using NTFS. This local hard drive security is not available if the system is using a standard File Allocation Table (FAT). When the default NTFS permissions are changed to restrict user access or "lock" the system, the user may have difficulty accessing the printer. Usually the system administrator can print to the printer without problem, but when a user logs into the system and tries to print, error messages appear and the printer fails to respond. This is often caused by the user not having the appropriate permissions to access the necessary files for the print operations. A system administrator must change the permissions to allow the users access to these files. SOLUTION: The information below shows the minimum access rights that the system administrator must set to allow users to have print capability on a "locked" system. NOTE: The SYSTEMROOT directory referred to in the following table is WINNT by default. The system administrator needs to know the specific name of the root directory if the default name was not used. HP Commercial Inkjet Printers - MS Word Printing With Custom Paper Sizes Results in Error, Margins out of Printable Region ISSUE: Selecting and printing on a custom paper size from within MS Word that is larger than the default size of 8.5 x 11 inches results in the following error: "The margins of section 1 are set outside the printable area of the page. Do you want to continue?" CAUSE: This error occurs because the custom paper size setting in the printer driver is set to 8.5 x 11 inches. WORKAROUND: Set the custom paper size in the printer driver before launching MS Word by following these steps: NOTE: The size settings in both MS Word and the printer driver must match exactly or the margin results will be uncertain. How to Install the Printer Driver in Windows 98 or Millennium Edition when Connected with a USB Cable QUESTION: Can the printer driver be installed in Windows 98 or Windows Millennium Edition (Me) when the printer is connected with a USB cable? ANSWER: If a USB port is enabled on the computer, and the computer is running Windows 98 or Me, the printer can be connected to the USB chain of devices. If the computer's USB port is not enabled and properly configured, the printer will not work. DETAILS: The sections below contain detailed installation information on connecting the printer to the Universal Serial Bus (USB) port. NOTE: Do not connect a USB and a parallel cable to the printer at the same time. How to Print Envelopes from Microsoft(R) Word Follow the steps below to print an envelope from Microsoft?Word: 1.Select "Tools" and then "Envelopes and Labels. " 2.Click the "Feed" icon in the lower right corner and make sure "Face down" is selected. 3.Remove the check mark from Clockwise rotation. 4.Select the desired paper tray in the Feed from dropdown menu. 5.Click "OK" to save the changes and close the Envelope options window. 6.Type in the desired addresses and click "Print". How to Use HP ZoomSmart? Use this feature to scale a letter-sized/A4 document or poster to tabloid/A3, or vice versa. This feature is useful if the application does not support printing on larger size media or if previously designed documentation needs to be printed on larger format media. HP Deskjet 1000 series printers 1.Select the "Features" tab in the print settings window. 2.In Windows 2000, choose the "Effects" tab. 3.Choose "Select one of the following features". 4.Select "HP ZoomSmart" from the drop-down list. 5.Select the size of the document. If the Auto zoom box is checked, it will select the size that the document will zoom up to. 6.Uncheck Auto zoom to scale down the document. 7.Choose "OK" and print the document. HP Business Inkjet, HP Color Inkjet, and HP Professional series printers 1.Select the "Features" tab in the print settings window.In Windows 2000, choose the "Effects" tab. 2.For the HP CP1700 choose the "Setup" tab. 3.Select "ZoomSmart" in the "Options" section. 4.Select the size of the document. 5.Select the printer paper size. 6.Choose "OK" and print the document. NOTE: HP ZoomSmart is available for the HP 2500c series printers only when using the PCL 3 printer driver. (Soucre:Hewlett-Packard ) Related Items: | HP Print | | FAQ-Intel | FAQ-Logitech | FAQ-ViewSonic | FAQ-Kingston Memery | FAQ-Viking Memery | | FAQ-Western Digital | FAQ-Seagate | FAQ-Maxtor | FAQ-VIA | FAQ-3COM | | FAQ-ACER | FAQ-HP | FAQ-Creative | Go to Top | |
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