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| Home >> Resources | Support >> Manufacturer FAQs >> FAQ - LITE-ON >> |
Frequently Asked Questions about LITE-ON CD-RW| FAQ-Intel | FAQ-Logitech | FAQ-ViewSonic | FAQ-Kingston Memery | FAQ-Viking Memery | | FAQ-Western Digital | FAQ-Seagate | FAQ-Maxtor | FAQ-VIA | FAQ-3COM | |FAQ-ACER | FAQ-HP | FAQ-Creative |Go to Top | When I install NERO under Windows XP, all drives are no longer detected by OS after system reboot. How do I fix that? This happened due to conflict between NERO utility and XP OS. This problem is NOT limited to NERO only. Other brands of writing utility also have similar problems. To fix this, please following these steps : ( We recommend user utilize the XP system recover utility to create a system backup to avoid any other damage that might occur during this repair ) Start -> Run -> type in " regedit.exe " Please search for the following strings : 1.HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E965-E325-11CE-BBFC1-08002BE10318} 2.HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\{4D36E965-E325-11CE-BBFC1-08002BE10318} 3.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} 4.Delete " UPPERFILTERS " and " LOWERFILTERS " string 5.Reboot system after delete the above string After I installed NERO software it displayed an error message - " SCSI / IDE error " at start up. Why? 1.Uninstall NERO software, then remove AHEAD directory entirely from your hard drive before reinstall NERO 2.Visit NERO website for latest patch or update 3.Install AHEAD ASPI utility ( available from NERO website ) 4.Install latest IDE bus driver from your mother board manufacture. ( available thorough motherboard manufacture web site or motherboard chipset manufacture website ) 5.Replace IDE cable with correct spec and length How to upgrade Firmware? Visit our web site to see if there is any new Firmware available for your model. And be sure to match the model # exactly as Firmware for different models are NOT interchangeable. When confirmed, please download the Firmware file in " xxxxx.zip " format to your hard drive. For upgrade utility for Windows environment, once downloaded, extract the content of the zip file to a location you can find later, go to the location where you just stored the file for upgrade. Execute the file that will automatically upgrade your CD-RW drives and wait for the program to confirm the operation is successful. After completion, please reboot your system again. Please double check the Firmware version from the device manager. How come the Firmware version is NOT changed after I run the upgrade program? 1.Check to see if you already have the latest Firmware version. 2.Check your model number and the files you downloaded. The Firmware for each model are NOT suitable for others. 3.It could be your CD-RW drive's hardware profile does NOT match the criteria programmed in the upgrade utility. Our upgrade utility in programmed with this criteria-check function to avoid flashing wrong Firmware into CD-RW drives. ( Consult you local customer services representative for further assistance ) How come the disc I recorded can only read in CD-RW drive, NOT in any other drives? Please be sure you close the session ( or even close the disc ) before trying to read the disc on other CD-ROM drives. If you done that, and still no improvement, please check the quality of the disc. Why NERO recording software only allow me to chose 8X or 16X speed after I upgraded to your latest Firmware? With the Firmware upgrade, your current NERO version may not recognized your drive as high speed recording device. You may solve your problem by doing the following : 1.Start your NERO application 2.Place blank disc in the drive ( You must use a media certified to support your driveˇ¦s maximum recording speed, i.e. you need a 40x media for your LTR-40125S drive ) 3.In NERO, click on " File ", " Preference ", select " Cache " tab, then select " Test all drive speeds ". Or simply go to disc copy menu, under the " Copy " tap, check the drive's maximum speed. This way, NERO will understand your drivesˇ¦ maximum performance, and allow to choose that speed in the future ( Note : NERO Ver. 5.5.5.6 or later do NOT support writing speed below 8x. If you have chose " High Speed " option during installation, then your choice will only start from 8x. If the above step did NOT solve your problem, then you will need to un-install NERO, remove NERO directly manually from Windows Explorer and reinstall NERO. ) (Source:LITE-ON) Related Items:: | LITE ON CD Drives | | FAQ-Intel | FAQ-Logitech | FAQ-ViewSonic | FAQ-Kingston Memery | FAQ-Viking Memery | | FAQ-Western Digital | FAQ-Seagate | FAQ-Maxtor | FAQ-VIA | FAQ-3COM | |FAQ-ACER | FAQ-HP | FAQ-Creative |Go to Top | |
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