 | Accessories & Tools | | Cables & Adapters | | Cases & Fans | | Cases-Small Footprint | | Case Mods & Lights | | CD, DVD, FD & Storage | | Cooling, Watercooling | | CPUs & Overclocking | | Gaming Gear, Games | | Hard Drive, Controller | | Keyboards, Mice, Input | | Laptops & Notebooks | | Memory, USB Drives | | Modems & Low Profile | | Monitors, LCD & KVM | | Motherboards, RAID | | Network & Wireless | | Power Supplies, UPS | | Printers, Scanners | | Quiet PC, Parts for | | Servers, SCSI, Blade | | Software & Training | | Sound, Speakers, MP3 | | Systems-Desktop,PDA | | Video Cards, Camera |

|  |  | |
Feedback from Our CustomersThese are actual e-mail comments we received from our customers... Directron.com does depend on customer feedback and comments to improve our services. Customers who participate in Yahoo! merchant rating and who leave comments at ePublicEye.com and WebWatchDog.com are now eligible for some great prizes.
On ThinkBox Systems... and on Services - Products - Shipping - Website
"I purchased one of your computers last year, and I have been very impressed with the overall quality of the machine and also the service I received from you. The prices you offered could not be beat anywhere. I look forward to buying another computer from you in the near future." - Owen G.
"You guys rule. I LOVE my new PC. That's why I am ordering another one." - Jennifer H.
"After many visits to your site, and others, I have decided to order a computer system from Directron." A week later..."I just received my ThinkBox PII-400 system. I love it." Two more weeks later..."After receiving my new computer (ThinkBox PII-400), the organization I work for has decided to order three (3) computers from Directron.com." - Bob T.
On Our Services... Go to Top - Home - Next - Feedback Forum
"I must say I am totally impressed with your professionalism. I very much appreciate your email (and phone call). I'd be happy to upgrade to the Cyrix MII 300, which you're recommending...You guys keep up this level of service and great prices (not to mention the great shipping deal), and I am liable to order all kinds of stuff!!!! You guys do business the way I would." - Frank B.
"I have to say that ordering computer parts from Directron has been a very satisfying and easy experience. I placed an order with you on December 21, and when I returned from vacation on the 30th, the package was at my door....I placed an order with another vendor (...) on the same date, besides being a harrowing experience in general, the package from them has still not arrived yet. I would like to commend your company for standing out among the others with amazing prices, quality, and service." - Michael S.
"You are quickly becoming my soul(sole) source for computer hardware over the Internet. Keep the great customer service going! It's what makes the difference between you and other Internet computer companies." - Zach S.
"I have to say that Directron has impressed me...I WILL be ordering from Directron again. I own a small PC business. I build custom computers to my customers specs. I purchase 90% of my supplies on-line. With a friendly and helpful staff, I will recommend your company to other System Builders in my area. (Well, maybe not. I don't need the competition.)" - Glenn C.
"I would like to express that(the) fact (that) I am pleased with your responsiveness to the minor errors that occurred with my order. Over all I am happy with the service, price and system I purchased from your company. I will certainly buy from you in the future and have mentioned your site to friends an(d) associates.
Regards," - Carlos C.
"I have to say that your service is very good!! Always when I e-mail companies (it) take(s) it very long time to (for me) I get feedback." - Ernest L.
"Hi Guys! Just wanted to thank you for your wonderful service. I have been in the computer business for 6 years now and I have dealt with alot of different suppliers, after speaking with Michael of your sales dept. in reference to this CPU mix up I was very happy...I actually had a PLEASANT dealing with a parts dealer concerning a problem!!! (this is not usually the case with most of my past experiences!!) then later this afternoon I had problems with an Alton m598 motherboard...I called tech support and spoke with Andrew, he was VERY helpful although it turned out to be an unexplained problem that promptly vanished and the silly thing started right up and has ran very well since (don't you just HATE computers?!?!) in the mean time a gentleman by the name of Doug from another Dept. called back to check on everything...YOU GUYS are all GREAT!!! thank you so much for being so conscientious and for being willing to go the extra mile!! ...Ps. we WILL be Doing an evaluation on you guys for Yahoo and again it will be a 5 star review because as far as we are concerned you ARE a 5 star company!!." - Grant B.
"I have been building/upgrading computers for friends and family as a hobby for some time now, and after some very bad experiences with online shopping for computer parts, I have just about quit looking anywhere else but to Directron. Everything I have ever ordered from you has arrived promptly, and if I find a problem with something, the problem is resolved quickly and efficiently, usually on the same day. Your prices are very competitive, and your selection is just right! Not too little, and not to much ... all the right stuff in just the right place.
The only suggestion I could possibly offer would be for you to include more technical specifications and descriptions about your products on your website. Other than that, it's about the best I've seen. I am recommending Directron to everyone I know who is interested in purchasing computer parts. Keep up the great work!" - Carol L.
"Directron folks,
It's not very often (close to NEVER) that I email a company to tell them how happy I am with their products or service. I am very pleased with my purchases, the product quality, and the speed with which my products arrived. So pleased, indeed that I'll be placing another order right away with you. Thanks again for offering quality products and service
at an outstanding price!." - Greg M.
"Directron has easily been the best internet computer shopping service for me and I have tried at least 20 different retailers over the past 5 years. You
guys not only have good prices but also great service AFTER the sale. It is inevitable in the world of computer parts that something will go wrong. When it does I am very secure knowing you guys take care of it quickly. I also like receiving my tracking number the second the package goes out. Thanks for making my shopping decisions easy. Oh yeah, I almost forgot to mention the website. It's organized in a very customer friendly manner. I have an all black system and your black parts section is the best anywhere on the
web. Thank you very much for your courtesy, honesty, accuracy and Promptness." - Jesse Pullen, Loyal Directron customer
"I just wanted to thank Directron and Sam for the quick response and help in my time of PC crisis." -William Russell
On Our Products... Go to Top - Home - Next - Feedback Forum
"I received the mice today, and am fully satisfied! Thanks!" - David W.
"I ordered components last week for a system I'm building... Everything arrived quickly and in good order. I'm particularly impressed with the quality of the purple button case at such a good price!" - Gary S.
"It did arrive. It is finely made and the best bargin I have ever seen on a quality case. Thanks. I will do business with you in the future. You are already added to my 'favorites' list." - Bill. H.
"I received this package yesterday. I love this mouse and thanks for your quick shipping and e-mail. I would like to order other items from you in the future. Thanks a lot!" - Woo K.
"I have purchased most of my system from your company and built it myself as a project. I am very pleased with the prices and quality of the components. You also have an excellent tech support staff. Thank you Edward, Michael, Andrew and any one else I have had the pleasure to deal with." - Mark G.
"I recently purchased a large amount of items from you...The system works beautiful! Very fast! thank you for the excellent prices." - Bryan K.
On Shipping... Go to Top - Home - Next - Feedback Forum
"Thank you for sending my case as quickly as you did. I order computer equipment online quite a bit and have to deal with constant delays due to companies that cannot supply the services that they promise. I ordered a computer case to be shipped 2nd day air and received it exactly on time, so I would like to let you know that I appreciate it." - Alan W.
"So far easy to use with a good cost on the item & not screwing me on shipping charges." - Don D.
"reasonable price and reasonable shipping! better website design than many. found what I wanted quickly." - Andy S.
"Just a note to say that I received my merchandise in great shape, and it worked perfectly. Thanks for making ordering on line such a pleasant experience!" - Matt K.
"While I did have issues with 3 different components the service was wonderful. The majority of the parts I purchased were above expectations and your prices make the shipping cost a non-issue. I hope to continue doing business with you for a long, long time." - Robert A. E.
On Our Web Site... Go to Top - Home - Feedback Forum
"Your site was very easy to nagivate, and I found exactly what I wanted. Thank you!." - Eric F.
"You have an excellent website and great products. Will continue to do business with you. Thanks." - Ernest L.
"I appreciate your not charging tax...alot of vendors do and I think they just pocket the money." - Paul M.
"GREAT SELECTION AND PRICES, TOO." - Joel F.
"I am a new customer and I would just like to say that your site is very convenient and hassle free." - David H.
"Nice place to do business with. The system components I just bought last week arrived promptly and I appreciate the ease of shopping on your site." - Gary S.
"I've been your web site and it is by far the best out there." - Robert A.
"This is one of the best web sites for your computer needs due to their commitment to Low-cost on Quality Components and Excellent Service." - My Favorite Web Sites by CMart.
"I find your site to be very user friendly and best of all an excellent place to shop for computers and any upgrades that you can think of.Thank you.
" - Angel Romero
"I emailed sales@directron.us for a question. To my surprise I received a reply the next day. The reply even gave me the heads up on falling prices in the future. The website rocks......Your web application developers are very talented, and creative. I know how much hard work goes into a web application to make it good and so therefore I will say that Directron.com is the best online mail order supplier for Computer Parts that I have ever seen." - Dylan Bryan, IT Services Central Georgia Technical College
"Just wanted to drop you a quick THANK YOU!! Your website is the best, very organized and all information I needed to select my components, was either there on site or linked. I had checked other on-line component vendors, but I was getting incomplete or the wrong (or none) information. I liked the prompt shipping and tracking notice via email - very nice. You have made another customer in me! Keep up the superior work! I have always built my own systems (minus the first one - a leading technologies 286 w/ 1mb RAM, upgradeable to 2mb!) and really enjoyed shopping your site!" - John H.
We appreciate your comments and sense of humor! Please use our feedback forum so that we can serve you even better. Thank you!
Go to Top - Home
Frequently Asked Questions for Sales Support Frequently Asked Questions for Tech Support

|
|
Shipping Policy |
|
Customer Services |
|
Payment Policy |
|
|
Est. Shipping
Cost
Time-in-Transit Map
FAQ - Shipping
Top Reasons for
Delays
UPS,
FedEx,
Postal
Office
Walk-in Sales
APO/FPO Shipping
International
Tracking Orders |
Return Rates
Store Statistics
Customer Satisfaction
Account Applications
Frequent Errors
FAQ-Services
FAQ-Tech Support
Newsletter
Order Status |
Credit Card via Phone
Purchase Order
Prepay, PayPal
Resellers
Corporate
Schools,
Government
Terms & Conditions
Price & Tax
FAQ-Payment
|
|
Top Brands |
|
Abit,
Acer,
AMD, Antec,
AOpen,
Asus,
ATI,
Biostar,
Buffalo,
Cooler Master, Corsair, Creative, Dell, D-Link,
Enermax,
FSP,
Gigabyte,
Hauppauge,
HP,
Intel,
InWin,
Kingston,
Lenovo,
Lian-Li,
Linksys,
Lite-On,
Logisys,
Logitech,
Maxtor,
Microsoft,
MSI,
Mushkin,
Netgear,
OCZ,
Seagate,
Shuttle,
Sony,
SuperMicro,
ThermalTake,
Vantec,
ViewSonic,
Western Digital,
XFX,
Zalman.
|
Have a question about our products, services or technical issues? Find the answer instantly! Type your question or key words in English:
95% email/ phone questions already have answers on our web site.
|
Copyright (c) 1997-2008 Directron.com, Inc., Houston, Texas
Buy -
Sell -
Trade -
Build -
Repair -
Upgrade -
Help -
Troubleshoot -
Shopping
Computers -
Laptops -
Servers -
Hardware -
Parts -
Software -
Peripherals -
Services
High Quality -
Low Prices -
Discount Shop -
Large Selection -
Free Products -
Fast Shipping
Affiliates: Dallas Computer Store - San Antonio Computer Store - K12 Education Computer Systems |
|  | |