We know we are not perfect yet. We do rely on customer feedback to further improve our web site, operations, and services. Please send your feedback. There are several ways to do that:
(1) First of all, if you don't feel satisfied for any aspect of your order, please contact us immediately 1-800-988-4224 or send us an email.
(2) Directron is a Yahoo store shopping site. You can opt-in to participate in Yahoo customer survey when you place an order with us. Only Directron customers who placed an order with us can participate in that survey. One survey per order. Only customers can change or resubmit the survey rating. Over the years, we have accumulated over 33,000 customer reviews. Directron is a highly rated Yahoo Shopping store.
(3) ResellerRatings.com is a third party customer review site. You don't need to be a customer to leave comments there; but you must follow the rules for that site.
(4) BizRate.com is another third-party site that offer customer reviews.
We monitor these third-party sites routinely and offer solutions to any issues that may be raised through these channels. Again, if you have any issues or feel not satisfied with any aspects of your order, please call 1-800-988-4224 or send us an email.