Contact Us Order Status & Tracking Register & Log In My Cart
Computer Hardware PCs & Barebones Laptops Tablets Electronics Software Tools Deals
Browse Top Categories
Special Offers
Info

Featured Products
Mushkin Blackline 16GB (2x8GB) 240-Pin DDR3 1600MHz (PC3-12800) Dual Channel Kit Desktop Memory 997112, 9-9-9-24, 1.35V, w/ Ridgeback Heatsink
Mushkin Blackline 16GB (2x8GB) 240-Pin DDR3 1600MHz (PC3-1280...
Only $163.99

*Free Economy Shipping* Gray/Black Targus Notebook Slip Case CVR200 fit up to 16-inch Laptop, Neoprene Material
*Free Economy Shipping* Gray/Black Targus Notebook Slip Case ...
Only $12.99

Logitech Keyboard Case for iPad 2 Wireless Keyboard, Refurbished. P/N: 920-003402
Logitech Keyboard Case for iPad 2 Wireless Keyboard, Refurbis...
Only $21.99

Home >> Policies | Feedback >> 


Customer Feedback


We know we are not perfect yet. We do rely on customer feedback to further improve our web site, operations, and services. Please send your feedback. There are several ways to do that:

(1) First of all, if you don't feel satisfied for any aspect of your order, please contact us immediately 1-800-988-4224 or send an email to webinfo@directron.us.

(2) Directron.com is a Yahoo store shopping site. You can opt-in to participate in Yahoo customer survey when you place an order with us. Only Directron.com customers who placed an order with us can participate in that survey. One survey per order. Only customers can change or resubmit the survey rating. Over the years, we have accumulated over 25,000 customer reviews. However due to a change on Yahoo's side, only the most recent 8600 or so reviews are counted in our rating. Some of the historic customer reviews are published herein. Directron.com is a highly rated Yahoo Shopping store.

(3) ResellerRatings.com is a third party customer review site. You don't need to be a customer to leave comments there; but you must follow the rules for that site.

(4) BizRate.com is another third-party site that offer customer reviews.

(5) ePublicEye.com is also a third-party site that offer customer reviews.

We monitor these third-party sites routinely and offer solutions to any issues that may be raised through these channels. Again, if you have any issues or feel not satisfied with any aspects of your order, please call 1-800-988-4224 or send an email to webinfo@directron.us



Customer Feedback on Our Website
Customer Feedback on Our Website


Customer Feedback on Our Services
Customer Feedback on Our Services


Customer Feedback on Tech Support
Customer Feedback on Tech Support


Customer Feedback on Shipping
Customer Feedback on Shipping


Yahoo! Store (1)
Yahoo! Store (1)


Yahoo! Store (2)
Yahoo! Store (2)


Yahoo! Store (3)
Yahoo! Store (3)


Yahoo! Store (4)
Yahoo! Store (4)


ResellerRatings.com
ResellerRatings.com


ePublicEye
ePublicEye


Customer Comments and Reviews on Our Products
Customer Comments and Reviews on Our Products


Feedback from Our Customers
Feedback from Our Customers



Customer Feedback through Yahoo!
Join our Newsletter

Shipping Policy Customer Service Payment Policy
  Tracking Orders
  Est. Shipping Cost
  Time-in-Transit Map
  FAQ - Shipping
  Top Reasons for Delays
  UPS, FedEx, Postal Office
  Walk-in Sales
  APO/FPO Orders
  International
 
  Return Rates
  Statistics
  Satisfaction
  Account Applications
  Frequent Errors
  FAQ-Services
  FAQ-Tech Support
  Newsletter
  Order Status
 
  Credit Card via Phone
  Purchase Order
  Prepay, PayPal
  Resellers, VARs
  Corporate/Business
  Educational Government
  Terms & Conditions
  Price & Tax
  FAQ-Payment
 
Directron.NET- Help Desk Directron.ORG - Resources Short Cuts
  Sales Support
  Tech Support
  Knowledge Base
  Customer Service
  Open Forums
  Advanced Search of Help Desk
  How to Choose?
  FAQs, Glossary
  BYO
  Installation
  How to Upgrade?
  Troubleshooting
  Top Sellers
  New Products
  Quiet Computers
  Water Cooling
  Overclocking
  Case Painting
 

Rated 5-Star by Customers thru Yahoo! BBB Online Reliability Program Directron BizRate Ratings Rated 8.38/10 on ResellerRatings Customer Rating & Comments

Related Sections
 Terms 
 FAQs 
*Free Ground Shipping* HP Pavilion 15-n200 15-n201nr 15.6in L...
Only $339.99

CyberPower UPS CP1500AVRLCD, 1500VA/900W, USB and Serial, w/ ...
Only $139.95

Antec NeoECO 520C 520W ATX12V Power Supply NEOECO520C, 80 PLU...
Only $55.99

Western Digital Purple 3.5in 1TB SATA III Internal Hard Drive...
Only $65.99

Western Digital Purple 3.5in 3TB SATA III Internal Hard Drive...
Only $123.99

iView iView-788TPC CyberPad 7in WIFI Dual Cam Android 4.2 Tab...
Only $65.99

*Free Ground Shipping* Iview 3500STBII Multi-function Digital...
Only $42.99

Mushkin Enhanced Chronos 2.5in 120GB SATA III Internal Solid ...
Only $70.99

Mushkin 7mm Chronos Deluxe 240GB 2.5in SATA III Internal Soli...
Only $126.99

SOLIDTEK KB-3100SU Super Mini Keyboard, USB, 77 keys, Black& ...
Only $27.99

Hannspree 2.1 Channel 3-Piece Subwoofer & Satellite Speaker S...
Only $14.99

*$50 Mail-in Rebate* ASUS Chromebox Mini PC Desktop Computer ...
Only $377.99

Silver Zalman Ultra Quiet Notebook Cooler ZM-NC1000S, for up ...
Only $39.99

*Free Economy Shipping* CP Technologies LevelOne WorldCharge ...
Only $18.99

*Free Ground Shipping* AMD A8-6600K 3.9GHz (4.2GHz Turbo) Soc...
Only $95.99

Gigabyte GA-Q87M-D2H (rev. 1.0) Socket 1150 Haswell Micro ATX...
Only $129.99