Repair/Upgrade Services for Gateway Laptop, Desktop and Server ComptuersWe keep our Gateway end-user customers happy!
Have a Gateway computer/laptop/server problem? Can't wait to ship it to manufacturer to fix it? Or can't afford it? No problem. We are a full-service computer shop located in Houston. We can fix it on our site or yours!
As one of the largest computer resellers in Houston for laptops, servers, and desktop computers, we also provide repair, upgrade, and services in the Greater Houston area. We provide both in-house and on-site services with our certified, professional technicians and engineers. You can either bring your Gateway products to our service center; or at a very reasonable extra cost, we can send our qualified technicians to conduct onsite services.
The difference? (1) We are local in town. We have a human face you can talk to. We even have a very nice waiting area for you to wait for us to fix your computers. You don't need to pack and ship your computers to get it fixed. (2) We can provide services right away without countless phone calls and waiting. We are responsive, and even provide emergency services. You don't need to jump through many hoops before getting what you need. (3) We do our own services. We do not depend on third parties with whom we may have never met.
The serviced products include Gateway laptops, notebooks, servers, and desktop computers. We also serve and repair printers, monitors, and other peripherals. We carry a wide range of Gateway-compatible parts for upgrades and/or replacements such as hard drives, memory, battery, and CPUs - all at discounted prices.
We can also upgrade your Gate-way computers by adding more memory, upgrading to a larger hard drive, adding more cooling devices to make your system to run cooler, and upgrading to a more powerful video card. We also provide modification services to add lights and windows to your system.
We offer very competitive prices. After-hour and weekend rates, and emergency rates are also available upon request. If needed we can also offer long-term maintenance contracts to maintain computers, servers, and network.
Yes we serve corporations, public schools, private schools, government agencies, and hopsitals.
We are conveniently located in Southwest part of Houston at 10402 Harwin Drive near Harwin and West Beltway 8/Westpark Toll Road. You can either visit our showroom or order online.
Our address is 10402 Harwin Drive, Houston, TX 77036. Directions. We have a 100,000 square feet warehouse/office space. You do not need to call or email us before you come to drop off your computer IF you have read and understood instructions and notes on this page carefully.
Notes: (1) A flat fee of $99 applies for any required diagnostics. In the event a repair is requested the diagnostic fee is waved and applied fully towards any repair labor charges. For most repairs, this fee covers all charges other than parts. An extra fee shall be added for onsite diagnosis. (2) How fast a repairing job can be completed depends on the kind of Gateway products, complexicity of the problem, and availability of parts. (3) An estimate for the actual cost to fix a problem is just an estimate. The actual cost may be higher or lower. (4) We do only a limited services and repairs on printers, monitors, and other peripherals. Most of these products are difficult and costly to fix. We would suggest to purchase a new one. (5) If special parts are needed from the manufacturer, an extra waiting time will be required. We shall inform you of the cost of the special parts before purchasing them for you. Once purchased, such specially ordered parts are not refundable. (6) Sorry we do not provide free warranty services on behalf of the manufacturer at this time. If your computer or other product is still under manufacturer warranty, please contact your manufacturer for services. All of our services shall be charged at this time. (7) We can fix most common problems on laptops such as system configuration, battery replacement, hard drive problems, and memory problems. However, we currently do not provide services to replace laptop motherboards or the screen. If a motherboard is dead, your most feasible solution may be to buy a replacement since replacing a laptop motherboard is extremely expensive. (8) Gateway is a registered trademark of Gateway Computers. Directron.com is not associated with Gateway Computers.
If you still have a question about our services, please email support@directron.us or call 713-773-9898 ext. 1700. Give us details about the product you have, the problem symptons, and your contact info. Again, You do not need to call or email us before you come to drop off your computer IF you have read and understood instructions and notes on this page carefully.
Our location is close to the following geographic areas: City of Houston, Bellaire, West University, Sugar Land, Pearland, Clear Lake, Woodlands, Humble, Katy, Pasadena, Tomball, Waller, Spring, Dayton, Huffman, Alief, Spring Branch, Clear Creek, Goose Creek, La Port, Deer Park, Spring Valley, Bunker Hill Village, Highland Heights, Jeanetta, Meyerland, Meadows, Bellaire West, Stafford, Jersey Village, Aldine, Beaumont, Channelview, Jacinto City, Galena Park, South Houston, Mount Houston, Victoria, Richmond, Rosenberg, CyFair, Harris County, Fort Bend County, Brazoria County, Chambers County, Liberty County, Galveston County, Waller County, Montgomery County, San Jacinto County, and Wharton County.
We serve at least the following zip code areas: 77001, 77002, 77003, 77004, 77005, 77006, 77007, 77008, 77009, 77010, 77011, 77012, 77013, 77014, 77015, 77016, 77017, 77018, 77019, 77020, 77021, 77022, 77023, 77024, 77025, 77026, 77027, 77028, 77029, 77030, 77031, 77032, 77033, 77034, 77035, 77036, 77037, 77038, 77039, 77040, 77041, 77042, 77043, 77044, 77045, 77046, 77047, 77048, 77049, 77050, 77051, 77052, 77053, 77054, 77055, 77056, 77057, 77058, 77059, 77060, 77061, 77062, 77063, 77064, 77065, 77066, 77067, 77068, 77069, 77070, 77071, 77072, 77073, 77074, 77075, 77076, 77077, 77078, 77079, 77080, 77081, 77082, 77083, 77084, 77085, 77086, 77087, 77088, 77089, 77090, 77091, 77092, 77093, 77094, 77095, 77096, 77097, 77098, 77099, 77201, 77202, 77203, 77204, 77205, 77206, 77207, 77208, 77209, 77210, 77212, 77213, 77215, 77216, 77217, 77218, 77219, 77220, 77221, 77222, 77223, 77224, 77225, 77226, 77227, 77228, 77229, 77230, 77231, 77233, 77234, 77235, 77236, 77237, 77238, 77240, 77241, 77242, 77243, 77244, 77245, 77248, 77249, 77251, 77252, 77253, 77254, 77255, 77256, 77257, 77258, 77259, 77261, 77262, 77263, 77265, 77266, 77267, 77268, 77269, 77270, 77271, 77272, 77273, 77274, 77275, 77277, 77279, 77280, 77281, 77282, 77284, 77287, 77288, 77289, 77290, 77291, 77292, 77293, 77297, 77298, 77299.
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