Order Status

1. E-mail notification of your shipment with tracking numbers and estimated delivery date. The time the confirmation e-mail gets sent depends on the carrier. It's sent on the night of shipping for UPS, instantly for FedEx, and next day for USPS.
   
   
2. Want to know the current status of your order, tracking number, or get a copy of an invoice? Enter the information about your order in the form below. If your sales rep gave you a package reference number that should also work here.
   
   
3. For basic tracking you can also use our older shipping specific tracking system here. You may track a USPS package only with a USPS tracking number we sent via e-mail.
   
   
4. E-mail orders@directron.us with a reference to your order number if 1 & 2 failed.
   
   
5. Call us toll free (# supplied in your e-mail confirmation) or 713-773-3636 during our business hours, Mon-Fri, 9-5, CST, or fax to 713-773-9393.
   
   
6. Need more information? Post a status request at our HelpDesk & Forums, but please do the above first.