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Price Matching or Meeting You Half WayDiscounts are available for online orders only! Cannot be combined with another discount offer.
Directron.com wants to be competitive on prices. However, sometimes we just couldn't update our prices quickly enough, the source for the item may not be competitive enough, or we simply made a mistake on our web site. As a result, you may find some of our prices not as low as you've seen on our competitors' sites. Please, don't let that stop you from shopping here or buying all your items with us. We'll do our best to meet the competitor's price halfway to save you time and hassle if you could order all your items from one place.
We all know that one best price does not necessarily mean the best overall cost if the shipping cost and the potential return/warranty cost are added. Most of our customers think our shipping cost is fair in the industry, and our customer service is very good. In addition, the quality of the same item may be different. Some fly-by-the-night shops may have "strange" and often inconsistent sources. Some shops may offer low prices but when you call they do not have it in stock. Others may offer one-time deal or bundle deals. Therefore, we must compare apple with apple when we speak of prices.
To make the process simple, (1) We would meet your price half way - 50% - most of the time. Say, you find the same motherboard elsewhere for $100 while Directron.com sells for $120, we may lower the price for your order to $110. (2) Sometimes we cannot meet the price half way or lower the price at all. We'll let you know when that happens and the reason for it. (3) We no longer match the competitor's price 100% due to reasons mentioned above.
The decision for the price reduction depends on the following factors: (1) our cost and stock situation for this particular item, (2) how many other items and the quantity of this item in your order (and thus the shipping you may save by ordering from the same place and the savings from other more competitive prices), (3) the competitor's distance to you vs. your distance to us, (4) whether there is any hidden cost at the competitor's site, and (5) whether you have ordered from us before.
How to Get the Price Reduction? Fill out the form below and add this item to your shopping basket. Once we receive your order, we'll verify the price and availability at the competitor's site. We'll first decide whether the item and price you provided would qualify for this program. Once qualified, we'll decide whether to match the price or meet you half way when we process your order manually. We'll attach a note on your receipt about the decision.
Here are more rules and limitations to this program:
- Price reduction is for regular, in stock items at the competitor's site. Items on sales, clearance items, used/opened items, and items without full warranty are not qualified.
- Price reduction is with online stores only. It's not applicable to brick-and-mortar stores, auctions, or newspaper ads. You must provide a workable URL to the item at the competitor's site to qualify.
- The item must match ours in manufacturer, model, and specifications. For instance, you must compare a black case with a black case.
- This program is not available for items that are currently in a short supply and a high demand in the market.
- The price difference must be more than $8 to make it significant enough for the extra work.
- The price reduction is not available for the following products: CPU and Memory. There are too many no-name-brand memory out there. We intentionally sell only quality, name-brand chipset memory with life-time warranty. Besides, we update our memory price frequently.
- Our decision on whether to reduce our price for your order is final and not negotiable. Please indicate what you want us to do in case we can't lower our price.
- By adding this item to your order, you're also helping us by informing us about the market price on certain items.
- For multiple items, please add this item to your shopping basket multiple times.
Notes: (1) Limit to two price-matching items per order, please! (2) This program is not available for walk-in or pick-up orders. (3) We do not honor other shops prices on PriceWatch simply because there are just too many bait-and-switch prices there. (4) This program is subject to change without notice.
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