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Technical Support Policies and Procedures"Cool site and very helpful folks with phone inquiries. I'll certainly be back for more hardware when the need arises!" -- James H., St. Louis, MissouriThere are several ways to get tech support from Directron.com. (1) Do a search on our web site! 95% of the questions asked by e-mail and phone already have answers online. You can find, read and print the answer at your leisure, 24-7. To get you started, here are some links to our tech support pages: Frequently Asked Questions (FAQ) for Tech Support Archived Questions & Answers for Tech Support (1) Archived Questions & Answers for Tech Support (2) FAQ - Sales Support FAQ - Customer Services FAQ - after an Order Is Received How to Install and Configure Operating Systems How to Assemble, Troubleshoot and Maintain? Installation and Upgrade Guides for Individual Components How to Build and Maintain a Small Network Downloadable Files and Drivers Links to Online Technical Support Sites (2) If you can't find the answer on our web site, try the manufacturer's. Many manufacturers have their own technical support web site and hotline. If you know the manufacturer of the product you are having a problem with, check out the list below: List of Support and Customer Service Phone Numbers and Website URLs for Manufacturers (3) Directron.com offers lifetime free tech support via our
Help Desk. Our average response time in the Help Desk is one business day.
Here is a link to our tech support forum. | Discrepancy | Support | Y2K | Copyright | Replacement | Cancellation | Privacy | Best buys at discount prices. Wholesale. Cheap but quality. Onsale now. |
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