Technical Support Services
As a community service, we offer free online computer technical support services in several ways:
Online Computer Knowledge Base
How to Choose Components?
How to Upgrade a Computer?
Online Help Desk
Trouble Shooting Questions and Answers
Computer Knowledge Questions and Answers
We have many in-house, certified technicians and community moderators helping answer your technical questions online.
Notes: (1) The free tech support is for online help desk only. We do not offer free support through email or phone calls. (2) Yes, we offer online free tech support for products by Dell, Microsoft, HP (Hewlett-Packard), MSN, Compaq, AOL, Lexmar, Gateway, McAfee, Toshiba, IBM, Window, Epson, Canon, Sony, Linksys, etc. (3) However, the free PC tech support for non-Directron.com products is limited to online help desk only and the usage of the technical support is at a user's risk. We do not guarantee all answers are correct and we are not responsible for any problem/damage/issues it may cause.