Contact Us Order Status & Tracking Register & Log In My Cart
Computer Hardware PCs & Barebones Laptops Tablets Electronics Software Tools Deals
Browse Top Categories
Special Offers
Info

Featured Products
Mushkin Ventura Ultra 240GB USB 3.0 Flash Drive, P/N: MKNUFDVU240GB.
Mushkin Ventura Ultra 240GB USB 3.0 Flash Drive, P/N: MKNUFDV...
Only $199.99

LaCie Starck 1TB USB 2.0 3.5in External Desktop Hard Drive, Model: 301888KUA-R. Reconditioned Brown Box
LaCie Starck 1TB USB 2.0 3.5in External Desktop Hard Drive, M...
Only $55.99

Logitech Keyboard Case for iPad 2 Wireless Keyboard, Refurbished. P/N: 920-003402
Logitech Keyboard Case for iPad 2 Wireless Keyboard, Refurbis...
Only $21.99

Home >> Discounts | Services >> Labor & Payment Options >> 

Have Us Test the Product Before Shipping!


Option: Test Item(s) before Shipping to Avoid Dead-on-Arrival (DOA) due to Manufacturer Defect, $15 or 10% of the cost, whichever is higher




Up to two items: 
Which item(s) to test?:
Part Number: Op-Test
$15.00
Quantity:    

Have Us Test the Product Before Shipping!


Like everything else in life, computer parts are not perfect. There are always some defective ones despite the fact that Directron.com is very careful in selecting the manufacturers and vendors. Almost all products are shipped without us opening the package. To minimize the chances for dead-on-arrival (DOA), you may have us test the parts before shipping. Your cost is $15 or 10% of the item cost, which ever is higher, for up to two items. If you have more than five items for testing before shipping, please add this option item twice or accordingly. The testing fee is not refundable. Please allow one business-day delay before shipping for testing.

Benefits: (1) You avoid the hassle and consequences of DOA. If this option is paid before shipping, we guarantee no DOA for 30 days after you receive the product. (2) We'll pay for the return shipping for the defective product if it becomes defective in 30 days. Normally customers are responsible for returning defective products including DOA. With this option, you may save the return shipping.

Exceptions and Rules: Paid testing does not guarantee the item to work in all situations since it may not address some specific issues such as hardware and software compatibility. This option is not necessary for systems since system prices already include testing. To test motherboards, hard drives and some other products, we must open the original packages. The testing covers only manufacturer's defect and it does NOT cover damage due to shipping or user error. The no-DOA guarantee is effective only for 30 days after you receive the product, since no testing can prevent or predict long-term problems under normal "wear-and-tear."

Notes: (1) We now offer $15 testing for each motherboards, $12 for hard drives, and $9 for power supplies. You can add the testing as an option when you add the items to your shopping basket. (2) Testing may slow your order by one day or so.

| Back to Top / Order This Item |


Customer Feedback through Yahoo!
Join our Newsletter

Shipping Policy Customer Service Payment Policy
  Tracking Orders
  Est. Shipping Cost
  Time-in-Transit Map
  FAQ - Shipping
  Top Reasons for Delays
  UPS, FedEx, Postal Office
  Walk-in Sales
  APO/FPO Orders
  International
 
  Return Rates
  Statistics
  Satisfaction
  Account Applications
  Frequent Errors
  FAQ-Services
  FAQ-Tech Support
  Newsletter
  Order Status
 
  Credit Card via Phone
  Purchase Order
  Prepay, PayPal
  Resellers, VARs
  Corporate/Business
  Educational Government
  Terms & Conditions
  Price & Tax
  FAQ-Payment
 
Directron.NET- Help Desk Directron.ORG - Resources Short Cuts
  Sales Support
  Tech Support
  Knowledge Base
  Customer Service
  Open Forums
  Advanced Search of Help Desk
  How to Choose?
  FAQs, Glossary
  BYO
  Installation
  How to Upgrade?
  Troubleshooting
  Top Sellers
  New Products
  Quiet Computers
  Water Cooling
  Overclocking
  Case Painting
 

Rated 5-Star by Customers thru Yahoo! BBB Online Reliability Program Directron BizRate Ratings Rated 8.38/10 on ResellerRatings Customer Rating & Comments

Similar Items
Mushkin 7mm Chronos Deluxe 240GB 2.5in SATA III Internal Soli...
Only $126.99

Hannspree HANNSpad 10.1in IPS TouchScreen Tablet PC SN1AT71WU...
Only $145.99

Hanns.G HT231HPBU 23in Multi-Touch Widescreen LED Monitor, 5m...
Only $199.99

PNY 16GB microSD High Capacity (microSDHC) Card, Class 4, 4 M...
Only $5.99

PNY Technologies HP v125w 64GB USB 2.0 Flash Drive, Model: P-...
Only $24.99

Encore ENLWI-NX2 300Mbps 802.11n Wireless 1T2R PCI Adapter wi...
Only $12.99

Encore Wireless N150 Mini USB Adapter ENUWI-1XN4M, Advanced W...
Only $6.99

Cooler Master Extreme 2 625W ATX 12V V2.3 Computer Power Supp...
Only $58.99

*Free Standard Shipping* Cooler Master CM Storm Sonuz 3.5mm C...
Only $59.99

LG 23.8-in IPS Widescreen LED LCD Monitor, 1920 x 1080, 250 N...
Only $156.99

LG 22M34D-B 22in Computer LCD Monitor (Black), 5ms, 1920 x 10...
Only $119.99

TrendNet 5-Port 10/100Mbps Fast Ethernet Switch, Model: TE100...
Only $10.99

TRENDnet N300 High Power Easy-N-Range Extender TEW-737HRE (Ve...
Only $31.99

Black OPTI-UPS GNL-P Series Line-Interactive UPS, 1025VA / 61...
Only $109.99

OPTI-UPS Thunder Shield Series 1200W UPS for SOHO Users, Auto...
Only $159.99

Adesso iMouse G3 Illuminated USB Gaming Mouse, 800/1200/1600/...
Only $12.99