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Customer Rating and Comments from Yahoo! ShoppingDirectron.com is a Yahoo store and we participate in Yahoo store ratings. The following are unedited customer feedback and ratings from Yahoo! They are listed in chronological order with the top ones are the most recent ones. Only customers who choose to rate us during ordering process can participate in these ratings. Only those ratings and comments that were forwarded to us are available for publication here. Yahoo use such ratings to assign the "Top-Service" award.Notes: We now publish all Yahoo! ratings and comments here. Rating: Excellent Comments: The power supply in the new case I bought seemed to be defective, registering excessively low -5v. I replaced it and all was well, so I will now contact Directron about a replacement. Be that as it may, I'm still totally satisfied with the service and price and I won't hesitate to use these folks again. The defective P/S is not something they could have been aware of, and not at all thier responsibility since they were sold a defective product from their vendor. If they back me up, great. If they say take it up with the manufacturer, fine. Either way, they did well by me. PLEASE TAKE THIS AS A LIFE LESSON, CONSUMER-FOLK! Don't blame the reseller, blame the manufacturer!! Directron did their job precisely as they said they would. You can no more blame the vendor for selling you a defective CLOSED BOX product (i.e. NO WAY they could have known) anymore than you can blame a car dealer for your running over a nail two blocks from the dealership. Rating: Excellent Comments: My order arrived promptly and it was well packaged. I received exactly what I had ordered. Rating: Good Comments: Rating: Excellent Comments: It's hard not to be leary when you see an unbelievable deal, but my order from Directron.com was everything they promised. I will surely be ordering from them again in the future. C.M.Colburn Columbus,Ohio Rating: Excellent Comments: This was my second order, there was a mistake with a received part (similar part received, but was not usable) the correct part was sent out that day, good service/products. Rating: Excellent Comments: I surely can't base my opinion of this company on one transaction, but my experience was EXCELLENT and I will be doing business with Directron in the future! I am truly surprised how smooth and fast Directron sent out my Athlon approved case and power supply. Very impressive for a first transaction. Thanks Directron! Rating: OK Comments: Hardware loose in computer case on arrival. Required disassembly of power supply to remove loose nuts and screws. Computer case came without extra fan. Received PCI instead of AGP video board. Rating: Excellent Comments: as usual , they provided the merchandise they advertised at a good and fair price , with timely delivery . Rating: Good Comments: Based on Comments found at the site and the high Yahoo rating I was expecting a good shooping experience. I was not disapointed. I have shopped at Directron 3 times so far. Rating: OK Comments: I ordered a Computer Case and it was slighty damaged with missing locking clips. This was a result from UPS shipping. I would like to see Directron.com anticipate this in the future. They should have wrapped the case with some type of plastic shipping wrap. It would have kept the case from comming apart. Now I have to pay shipping charges to recieve a replacement case. Rating: Excellent Comments: First time I dealt with them and was very happy with selection and service. Will buy from them again! I like that they do not markup shipping to try to make a profit on s/h. That annoys me about other stores so much that I no longer shop at them. Rating: Excellent Comments: My order was placed on Monday, and shipped on Monday. Friday when I got home, it was waiting for me. Prompt service, had a hard to find piece in stock, and more than fair prices. I'll buy from them(you) again in the future. Rating: Good Comments: THIS IS THE SECOND EXPERIENCE I HAVE HAD WITH DIRECTRON. THIS TIME WAS A GREAT IMPROVEMENT!!!! I AM REALLY SATIFIED. Rating: Good Comments: Rating: Excellent Comments: Sent my order the same day I purchased it. Product got here in incredible time. Very pleased! Rating: Excellent Comments: I live in the houston area and was glad to find Directron.com was a local store that offerd very competative prices and selection. I will continue to shop there and recommend them to all my friends. Thanks Directron, Chris Seay Rating: Excellent Comments: Rating: Awful Comments: New goods are opened and prone to electrostatic damage. Items are "substituted" with any indication and returning items is very difficult.Not to mention at customers expense. Rating: OK Comments: According to the website they ship in one business hour from the time your order is placed I ordered Sunday, my order did not ship until the Wednesday after. Other than that everything went well. Rating: Excellent Comments: Directron.com saves you money and makes online shopping fast, easy, and reliable. Their service is friendly and there to help you make your shopping experience a great one! Rating: Excellent Comments: Rating: Good Comments: Rating: Excellent Comments: Rating: Good Comments: Rating: Good Comments: Rating: Good Comments: Rating: Excellent Comments: Everything was received extremely fast exactly as ordered. I look forward to doing business with Directron again. Rating: Excellent Comments: I was very impressed with the speed and timeliness of my order. Everything arrived on the day it was supposed too. I was able to order all the parts I needed from Directron, which saved me the hassle of looking all over the web. I will definitely purchase from them again. Rating: Excellent Comments: We order the Hydraulic Black case with the Black 48x Cdrom and Black floppy. The floppy was a little high priced but overall the quality was well above excellant. The case was a very nice one, one that outshines the industry in all features. Thank you for the quality mechandise and we WILL be shopping here again! Rating: Excellent Comments: I have directed others to Directron.com because I felt they had an Excellent shopping site, and they had the best computer case I ever bought. I'm going back to order another one today and to see what else I can find! Rating: Excellent Comments: On time, as advertised, kept me informed via email of the entire order to ship process via email. I definitely recommend Directron for internet purchases. Rating: Excellent Comments: I was happy. The case arrived just in time and the system was built on-time. Rating: Awful Comments: Delivery was too long, 7 Days. The product I ordered was not compatable with my system. I was e-mailed to sell it to someone else or return it for a 15% restocking charge. I usually shop with buy.com and never had these problems. They exchang or give credit what ever to serve the customer. I will continue to shop there. Never again at direct. Rating: Good Comments: Rating: Excellent Comments: Rating: Excellent Comments: Rating: Excellent Comments: Rating: Good Comments: This is an RMA "order." Rating: Excellent Comments: They have a great system set up to order an item that is currently out of stock. They were very communicative in several email exchanges, both before and after the order arrived. Nothing was charged against my credit card until the item was shipped. They have a system set up to call in your credit card number instead of sending it on the net -- I took advantage of this option and it worked very well. Rating: Excellent Comments: I was very pleased with product selection, level of info on the web site, response time to my e-mail question, and delivery time of my ordered item. Directron keeps in constant touch with e-mails to you at every step of the process, and they really want your feedback. Rating: Excellent Comments: I have ordered three times from Directron and I have been more than pleased every time. Rating: Good Comments: Directron was the best source for the purchased product. Quick and easy transaction. Rating: Excellent Comments: Ordering was fast and simple. I received what I ordered, in perfect condition, the next day. All online shopping should be like this! Rating: Excellent Comments: Rating: Good Comments: Rating: OK Comments: I had to get another mother board because the original one I received did not work properly. I am still having the new one tested and I don't know if that one will work. They did charge me the shipping fee again, which I don't feel was right because it wasn't my fault that the original one didn't work. Rating: Good Comments: Rating: Excellent Comments: UPS delivered my hard drive by throwing it up over my 6 foot high back yard fence. Directron was more than understanding (they did have the package marked 'Signature Required'). They answered all my question about sending it back and getting a prompt replacement. UPS picked up the package for the return the other day. I got a great price on it and good follow up service from Directron, what more could you ask for. Rating: Excellent Comments: Directron keeps impressing me everytime I use them! Make them YOUR source for computer components! Rating: Excellent Comments: Excellent Company, Great service, helpful people. Keep up the good work! Rating: Excellent Comments: Go To Top More Yahoo! Ratings & Comments
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Customer Feedback through Yahoo!
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