NOTICE: To prevent the spread of COVID-19, our showroom will be closed until further notice. Online orders will continue to ship as usual.
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Terms & Conditions

By placing an order with Directron, a customer (buyer), herein referred to as "I," agrees to the following sales terms and conditions:

  1. I have read and understood the policies at Directron.
  2. I agree to pay Directron in the full amount for my order including shipping, handling, and tax if applicable. Otherwise, the items I purchase remain as the property of Directron. I am responsible for any legal expense toward collecting debts.
  3. Payment must be received by Directron prior to Directron's acceptance of an order. Orders are not binding upon Directron until accepted by Directron.
  4. I agree that I'll pay for shipping any item(s) back to Directron for warranty of defective products or refund purposes unless it is a result of Directron mistake that does NOT include errors made by shipping companies.
  5. Shipping and labor charges are not refundable. Restocking fees may be applicable to certain items.
  6. Directron does not guarantee that products sold are defect free or 100% compatible to each other or with existing parts.
  7. Directron is not responsible for any damage or loss of time, profit or money as a result of using products purchased from Directron, web site information, and advice by phone, web site surfing, or e-mail.
  8. Directron is not responsible for any shipping company's error during transit or the resulting damage or loss of value, time, profit or money.
  9. I will not intentionally cause any damage to Directron, physically, financially or in reputation.